A.
Connect the Power Input Cable to the light sheet and power supply, matching polarity. Verify both are securely connected. Once connection is made, verify/restore power at the source.
2.
Incorrect power supply voltage or load.
A.
Verify that the power supply is providing the correct voltage and wattage for the connected load. See product's specification sheets and instruction manual where this information is clearly documented. A 96 watt 24VDC power supply is appropriate for 5 full sheets of Auragami Gen 2 (86W) or 8 full sheets of the legacy Auragami sheet (88W).
3.
Short circuit is tripping the power supply.
A.
Check light sheets to locate short circuit. An easy way to do this is to connect a power supply output to each circuit until an issue is presented. Then connect the power supply to each individual light sheet in that circuit, one at a time until the sheet(s) causing the short circuit is identified. Replace sheet or follow step B.
B.
Check all cut light sheet edges for accurate, clean cuts on the cut lines (AG1) or inside the cut line path (AG2). Inaccurate or rough jagged cuts often cause short circuits and this issue exists with every light sheet in the market. As a precaution, one may
apply electronic grade silicone, available from Evo-Lite, to all cut edges. Clean up the light sheet edge with a sharp pair of scissors so that the cut is straight and accurate to the designated cut area.
C.
Check all mounting screws for clean and accurate placement. In some cases, when a metal screw is misplaced into the mounting area, it can act as a conductor with the mounting surface. Remove screws until problem is eliminated. Then cut out the square of the light sheet where this issue was present. Insert screw accurately into the next available space and be sure to stay within the marked concentric circles.
A.
Trace your lighting system's wiring from start to finish and doublecheck that the light sheet, power supply, and controls are all correctly wired according to their instructions. Lightly tug on each wired connection to ensure nothing came loose. Check that the conductive terminals are touching the metal part of the wires and not the rubber wire housing.
After carefully examining the entire signal path and making any needed adjustments, restore power at the source to verify success. If an issue persists, please review Auragami's instruction manual where the correct wiring procedure is clearly shown.
